POLICIES

Terms, privacy and refunds

The rules we operate by, written out in full. If anything here is unclear, ask us before you enrol rather than after.

Last updated: 15 August 2026

Terms of Service

Last updated: 10 September, 2026

These Terms of Service govern enrolment in and use of French Immersion College programmes, classes, assessments, learning materials, websites and learner accounts. By registering, purchasing or using the service, the learner accepts these terms and the policies linked from them.

Eligibility and accounts. Learners must provide accurate registration and contact information and keep login details secure. An account may be used only by the registered learner. The school may request identity, placement or payment information reasonably required to administer enrolment, protect accounts, prevent fraud or meet legal obligations.

Live teaching and recordings. Timetables, tutors and streams may change for operational reasons. Recordings are intended to support continuity and may be available only for the period published for the learner’s stream. Recordings do not replace any live-attendance requirement. Learners must not copy, redistribute, publish or sell class recordings or course materials.

Payments. Prices and available payment methods are shown at checkout. Online access is not granted for an unpaid, failed, cancelled or unconfirmed bank-transfer order. For bank transfer, the school confirms receipt manually before marking the order paid. The learner is responsible for using the correct reference and providing reasonable evidence where a payment cannot be matched.

Learner conduct. Learners must communicate respectfully, avoid disruption, comply with class and assessment rules, and protect the privacy and intellectual property of tutors and other learners. The school may restrict or suspend access where necessary to address fraud, serious misconduct, security risks or material breach, following reasonable notice where circumstances permit.

Assessment and outcomes. Placement recommendations and internal assessments guide teaching and progression; they are not immigration advice and do not guarantee a particular official examination, immigration or employment result. Official TEF Canada, TCF Canada and immigration requirements are controlled by the relevant external bodies and may change.

Intellectual property. The website, templates, lessons, assessments, recordings and original materials remain the property of French Immersion College or the relevant licensor. The learner receives a personal, limited, non-transferable right to use supplied materials for study during the authorised access period.

Changes and communications. The school may make reasonable operational changes to content, schedules, tutors or delivery methods while preserving the essential service purchased. Material changes affecting an existing paid enrolment will be communicated using the learner’s registered email or phone number. Current policies will remain available on the website.

Liability and governing law. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the
extent permitted by law, the school is not responsible for indirect loss or for interruption caused by events outside its
reasonable control. These terms are governed by the laws of the Federal Republic of Nigeria. Questions or complaints should
first be sent to admissions@mcdonaldinsight.com.

Privacy policy

Last updated: 15 August 2026

What we collect

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How we use it

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Who we share it with

Your rights

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Refund policy

Last updated: 15 August 2026

Before a stream confirms

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After classes begin

How to request a refund

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Exam-fee guarantee terms

Last updated: 15 August 2026

Who is eligible

Conditions you must meet

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How to claim

Maximum reimbursement

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STILL UNSURE?

Ask before you enrol, not after

If any clause here affects your decision, message us and we will explain it in plain language.